How To Cancel Order In Dominos?

Cancelling an order on the Dominos app is a straightforward process. By following the steps
provided, you can easily cancel your order within two minutes. In case you encounter
difficulties cancelling your order through the app, this article also provides an alternative
method. Here we will learn the step-by-step procedure to cancel an order in Domino’s.
How to Cancel an Order on Dominos : Step-by-Step Guide
We will present you with two approaches to cancel your order at Domino's. To understand
the process and how it functions, continue reading.
Method 1: Using the Domino's App
Let's explore the steps for cancelling your Domino's order through the Domino's Pizza App.
● Download the Domino's mobile app on your smartphone.
● You can easily monitor the progress of your order by navigating the “My Orders”
section in the Domino's App.
● Access the customer care option from the app's menu.
● A virtual customer care executive bot will appear on your phone screen.
● To cancel your order, you have two alternatives. You can choose to type "Cancel My
Order" and then hit the "OK" button to confirm your decision.
● Alternatively, you can choose to access the Domino's app. Navigate to the "My
Orders" section, locate the specific order you wish to cancel, and proceed with the
cancellation by clicking on the "Cancel Order" button.
● Please note that it may take a few days for the refund process to be completed. Stay
assured that the refunded amount will be credited back to your original payment
method.

2. Through Customer Care
In addition to using the app, you have the option to cancel your Dominos order by
contacting their customer care service. Simply dial 1800 208 1234 and request them to
cancel your order.

What Could Be The Reason For Cancellation By Domino's?
Domino's possesses the complete authority to cancel your order if any irregularity is
detected. Below are some common reasons that may result in the cancellation of your
order:
● The delivery address provided to Domino's is flagged as abusive.
● The customer has been previously blacklisted.
● The customer's contact number has been associated with fraudulent orders in the
past.
● If Domino's is unable to establish communication with the customer.
● The order may be cancelled in situations where the provided delivery address is
incorrect or the customer is unavailable at the specified location.
● In cases where the customer fails to collect a carryout order from Domino's.

Ways To Get A Refund From Dominos
In recent times, a large number of individuals opt for food delivery from Domino's. Knowing
how to cancel an order becomes crucial, particularly when there is a change of mind or
dissatisfaction with the food purchased. However, many customers are curious about the
refund process. Rest assured, you can have confidence in receiving a refund for the amount
paid for your online food order, ensuring that you won't incur any financial losses.
The suggestion is to confidently manage your interactions with Domino's. By following the
various methods provided below, you can easily accomplish this task:
● Using the Domino's App: Within the app, you need to provide your banking
information. This allows Domino's to identify you, and once you submit your refund
request, the refund process will begin.
● Through Live Chat: Visit Domino's website menu and choose the "contact us" option.
From there, you can communicate your request for order cancellation and specify
the timing. Once you have followed the necessary steps, the refund process will
initiate promptly upon submitting your request.
● Via Phone Call: You can call the restaurant directly without relying on the internet.
During the call, you can discuss the challenges you encountered with the refund and
explain the difficulties you faced. Finally, you will get the detailed information
regarding the reasons for your request and steps needed to proceed further.

Conclusion
That concludes our discussion on how to cancel an order on the Domino's app. You can
follow the outlined procedure within the app or alternatively, contact their customer care
service for assistance. The process of ordering and cancelling is simple and user-friendly
through Domino's application.

FAQs
Q1: What is the 2-minute rule at Domino's?
A: The Domino's 2-minute rule applies specifically to car-side deliveries. When you place a
curbside delivery order at Domino's, you "check in '' upon arrival, and a Domino's team
member will bring your order to your car within 2 minutes. If they fail to meet this
timeframe, your next pizza will be free.
Q2: Is it possible to cancel a Domino's order after placing it?
A: Yes, you can cancel a Domino's order after placing it. However, if the food preparation
has already begun, no refund will be provided.
Q3: Can I cancel a Domino's order on a train?
A: To cancel your Dominos order while on a train, it is essential to initiate the cancellation at
least 2 hours prior to the scheduled arrival time.

Q4: What is the processing time for a refund from Domino's?
A: Domino's typically processes refunds within 48 hours. If you do not receive the refund
within this timeframe, it is recommended to call their customer care number at 1800 208
1234.